Build your AI workforce, instantly with our Co-Pilot


Build your AI workforce, instantly with our Co-Pilot

Launch lifelike, multi-skilled AI agents across phone, chat, and workflows with Phinite’s Copilot. No flowcharts. Just real results.

Trusted by Leading Innovators

  • Logo

Real ROI gains with Phinite

Wave goodbye to

See how Phinite improves AHT, CSAT, and Cost-per-Call vs. legacy systems and competitors.

340%

Reduction in Cost per call

340%

Reduction in Cost per call

340%

Reduction in Cost per call

Call centre Analytics

Before vs After Partnership

Cost per call

Average Handling Time

Dec

Jan

Feb

Mar

Apr

May

June

Call centre Analytics

Before vs After Partnership

Cost per call

Average Handling Time

Dec

Jan

Feb

Mar

Apr

May

June

-52%

Average handling time

-52%

Average handling time

-52%

Average handling time

2.2x

CSAT

2.2x

CSAT

2.2x

CSAT

Omnichannel

Seamlessly Omnichannel

Phinite helps teams automate customer support across Slack, WhatsApp, web chat, and more. Build intelligent AI agents with fast response times, seamless handoffs, and real-time analytics all in one powerful platform.

Voice Agent

Lifelike AI that speaks naturally, resolves queries, and sounds just like your best human rep.

Voice Agent

Lifelike AI that speaks naturally, resolves queries, and sounds just like your best human rep.

Voice Agent

Lifelike AI that speaks naturally, resolves queries, and sounds just like your best human rep.

Chat Agent

Engage customers where they already are, with rich media, buttons, and smart replies.

Chat Agent

Engage customers where they already are, with rich media, buttons, and smart replies.

Chat Agent

Engage customers where they already are, with rich media, buttons, and smart replies.

Email Agent

Automatic reports on project performance & team productivity for faster decision making.

Email Agent

Automatic reports on project performance & team productivity for faster decision making.

Email Agent

Automatic reports on project performance & team productivity for faster decision making.

Whatsapp Agent

Engage customers where they already are, with rich media, buttons, and smart replies.

Whatsapp Agent

Engage customers where they already are, with rich media, buttons, and smart replies.

Whatsapp Agent

Engage customers where they already are, with rich media, buttons, and smart replies.

Phinite Studio

Build AI workflows faster with powerful visual tools

Phinite empowers teams to collaborate, deploy smarter agents, and streamline processes without the friction.

Discover features designed to simplify workflows, boost productivity, and improve team collaboration seamlessly.

Discover features designed to simplify workflows, boost productivity, and improve team collaboration seamlessly.

Dashboard Image
Drag-n-Drop Builder

Design logic visually with our intuitive node based canvas.

Real-Time Collaboration

Collaborate live with team members while building workflows.

Workflow Testing

Simulate conversations and debug flows instantly within the platform.

Context & Memory

Use variables, user inputs, and memory to build dynamic conversations.

Dashboard Image
Drag-n-Drop Builder

Design logic visually with our intuitive node based canvas.

Real-Time Collaboration

Collaborate live with team members while building workflows.

Real-Time Collaboration

Collaborate live with team members while building workflows.

Workflow Testing

Simulate conversations and debug flows instantly within the platform.

Context & Memory

Use variables, user inputs, and memory to build dynamic conversations.

Dashboard Image
Drag-n-Drop Builder

Design logic visually with our intuitive node based canvas.

Real-Time Collaboration

Collaborate live with team members while building workflows.

Workflow Testing

Simulate conversations and debug flows instantly within the platform.

Context & Memory

Use variables, user inputs, and memory to build dynamic conversations.

Other Interesting Features

  • Multi-Channel

  • Action Triggers

  • Real-time Collaboration

  • API Support

  • Compliant

  • Explainable Decisions

  • Intent detection

  • Smart Escalation

About us

We are Phinite.

From Logic to Life: Phinite is Engineering the Next Era of Intelligence

Phinite is built by product leaders and engineers who’ve experienced firsthand how broken, fragmented, and labor-intensive most customer interactions still are across voice, chat, and backend workflows. We saw an opportunity to go beyond bots and build real AI agents, ones that think, act, and scale with your business.

Phinite is built by product leaders and engineers who’ve experienced firsthand how broken, fragmented, and labor-intensive most customer interactions still are across voice, chat, and backend workflows. We saw an opportunity to go beyond bots and build real AI agents, ones that think, act, and scale with your business.

Our mission is simple: turn every business process into an intelligent, autonomous workflow, whether it’s handling sales calls, resolving support tickets, scheduling appointments, or coordinating field operations.

Our mission is simple: turn every business process into an intelligent, autonomous workflow, whether it’s handling sales calls, resolving support tickets, scheduling appointments, or coordinating field operations.

Just like a 10x engineer transforms code delivery, Phinite’s agents multiply the capacity of your operations, marketing, and service teams, handling routine tasks, routing complex queries, and learning continuously with every interaction.

Today, leading businesses use Phinite to create on-brand, always-on agents that integrate seamlessly with their tools, speak in natural language, and deliver measurable ROI in weeks, not months. This isn’t just automation, it’s a new operating layer for your business, powered by agentic AI

Just like a 10x engineer transforms code delivery, Phinite’s agents multiply the capacity of your operations, marketing, and service teams, handling routine tasks, routing complex queries, and learning continuously with every interaction.

Today, leading businesses use Phinite to create on-brand, always-on agents that integrate seamlessly with their tools, speak in natural language, and deliver measurable ROI in weeks, not months. This isn’t just automation, it’s a new operating layer for your business, powered by agentic AI

Features

AI Solutions That Take Your Business to the Next Level

We design, develop, and implement automation tools that help you work smarter, not harder

Knowledge base integration

Knowledge base integration

Smarter agents powered by knowledge bases

Link Phinite with Notion, Zendesk, or your internal docs to give AI agents access to real-time knowledge no manual training needed.

RAG Enabled

RAG Enabled

Content Sync

Content Sync

Visibility Real-time

Visibility Real-time

Track agent performance and customer impact

Get a clear view of what your AI agents are doing with live dashboards, resolution insights, and KPIs like response time, AHT, and containment rate. No guesswork, just proof.

Live Dashboards

Live Dashboards

Agent Analytics

Agent Analytics

Enterprise Grade DevOps

Enterprise Grade DevOps

Deploy to Dev, UAT and Prod progressively, but simply

Phinite is built for real workflows. Test, iterate, and launch confidently with built-in multi environment support and version control.

Staging Support

Staging Support

Safe Deployments

Safe Deployments

Observability & Explainability

Observability & Explainability

Transparent, Accountable AI Agents You Can Trust

Phinite offers full observability and explainability so you always understand what your AI agents did, why they did it, and how to improve.

Traces

Traces

Responsible AI

Responsible AI

Integration

Effortless Integrations to Power Your AI Agents

Phinite integrates with the tools you already use so your AI agents can take real action, not just respond.

Discover how Prismo outperforms other platforms with superior features, better performance, and unmatched ease of use.

Security

Enterprise-Grade Security

Enterprise-Grade Security

Enterprise-Grade Security

Real-Time Supervision

Live monitoring with built-in guardrails keeps agents compliant, aligned, and under control.

Secure API Integrations

End-to-end encrypted APIs and authenticated endpoints secure all data across channels.

Audit & Compliance Logging

Detailed audit trails track every interaction and escalation for full transparency.

PII & Privacy Protection

Automatically redact personal data and apply intelligent filters to protect sensitive info.

Industry use cases

Industry use cases

Built for scale. Proven across industries.

Support

Sales

HR

BPO

Healthcare

Deliver 24/7 Customer Support with AI-Powered Chatbots

Resolve Support Tickets 60% Faster

AI chatbots handle Tier 1 issues instantly, improving resolution time and agent productivity.

Cut Customer Support Costs to Half

Automate repetitive queries to reduce overhead and improve customer satisfaction.

Support

Sales

HR

BPO

Healthcare

Deliver 24/7 Customer Support with AI-Powered Chatbots

Resolve Support Tickets 60% Faster

AI chatbots handle Tier 1 issues instantly, improving resolution time and agent productivity.

Cut Customer Support Costs to Half

Automate repetitive queries to reduce overhead and improve customer satisfaction.

Support

Sales

HR

BPO

Healthcare

Deliver 24/7 Customer Support with AI-Powered Chatbots

Resolve Support Tickets 60% Faster

AI chatbots handle Tier 1 issues instantly, improving resolution time and agent productivity.

Cut Customer Support Costs to Half

Automate repetitive queries to reduce overhead and improve customer satisfaction.