Our Privacy Policy
Welcome to Phinite.ai ("we," "our," or "us"). This Privacy Policy explains how Phinite.ai collects, uses, discloses, and safeguards your information when you use our artificial intelligence platform and related services (collectively, the "Service"). This policy applies to all users of our Service, including visitors to our website, registered users, and customers.
By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you disagree with any part of this Privacy Policy, please do not access or use our Service.
Last Updated on October, 08, 2025
2. INFORMATION WE COLLECT
2.1 Personal Information
We may collect personally identifiable information that you voluntarily provide to us when you:
Create an account or register for our Service
Subscribe to our newsletter or marketing communications
Contact us through customer support channels
Participate in surveys, contests, or promotional activities
Use our AI services and input data for processing
This information may include:
Name and contact information (email address, phone number, postal address)
Account credentials (username, password)
Payment information (processed through secure third-party payment processors)
Professional information (job title, company name, industry)
User-generated content and data inputs to our AI systems
2.2 Usage Data
We automatically collect certain information when you access and use our Service, including:
Device information (IP address, browser type, operating system)
Usage patterns and interaction data with our AI services
Log files and analytics data
Performance metrics and error reports
Timestamps and duration of Service usage
2.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience and gather information about visitors and visits to our Service. You can control cookie settings through your browser preferences.
3. HOW WE USE YOUR INFORMATION
We use the collected information for various purposes, including:
Service Provision: To provide, maintain, and improve our AI services and platform functionality
AI Model Training: To train, improve, and optimize our artificial intelligence algorithms and models (with appropriate anonymization)
Personalization: To customize and enhance your user experience
Communication: To send you technical notices, updates, security alerts, and administrative messages
Customer Support: To respond to your comments, questions, and provide customer service
Analytics: To analyze usage patterns and improve our Service performance
Legal Compliance: To comply with applicable laws, regulations, and legal processes
Security: To protect against fraud, unauthorized access, and other security threats
4. INFORMATION SHARING AND DISCLOSURE
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our platform, conducting business, or serving users, provided they agree to keep this information confidential.
4.2 Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.
4.3 Legal Requirements
We may disclose information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, protect user safety, or investigate fraud.
4.4 Consent
We may share information with your explicit consent for specific purposes not covered in this policy.
5. DATA SECURITY MEASURES
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption of data in transit and at rest
Regular security assessments and audits
Access controls and authentication protocols
Employee training on data protection practices
Incident response and breach notification procedures
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. YOUR RIGHTS AND CHOICES
Depending on your jurisdiction, you may have certain rights regarding your personal information:
Access: The right to request access to your personal information
Rectification: The right to request correction of inaccurate or incomplete information
Erasure: The right to request deletion of your personal information
Portability: The right to receive your data in a portable format
Restriction: The right to request limitation of processing
Objection: The right to object to certain types of processing
Withdrawal: The right to withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided in the Contact section below.
7. DATA RETENTION
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors affecting retention periods include:
The nature and sensitivity of the information
Legal and regulatory requirements
Business and operational needs
User preferences and consent
8. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction. When we transfer information internationally, we implement appropriate safeguards to protect your information in accordance with applicable laws.
9. CHILDREN'S PRIVACY
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that we have collected personal information from children under 13 without parental consent, we will take steps to remove that information from our servers.
10. UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
Posting the updated Privacy Policy on our website
Updating the "Last Updated" date at the top of this policy
Sending email notifications for significant changes
Displaying prominent notices on our Service
Your continued use of our Service after any modifications indicates your acceptance of the updated Privacy Policy.
11. CONTACT INFORMATION
Data Protection Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: info@phinite.ai
Response Time: We will respond to your inquiry within 30 days of receipt.